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All major credit cards and PayPal accepted.
We prefer PayPal for faster services. Payment is due within 7 days of the auction ending. Non-paying bidders will be reported to eCRATER. Packaging & Handling charges are included in Shipping. International buyers are responsible for any customs duties, taxes, etc. imposed by the buyer's home country. Please do not ask us to falsify custom forms. Overseas shipments carry the possibility of 6-8 weeks delivery time due to The United States Department of Homeland Security requiring increased security measures for items carried on passengers airline. As a result , some mail that would normally be sent by ships & cargo planes. We are very sorry for these unavoidable delays and will continue to work hard to minimize disruption to our overseas customers, while ensuring we comply fully with USA directives and regulations. We are not responsible for mishandling of package(s) We will provide a tracking No, no refunds for any an item(s) that is already processed by US post office.
Inspection time for all our knives and Straight Razors for exchange or refund is within 3 days of receipt of item/items.. We do have a 3 day " no question asked" return policy but we do ask that you please return the item in the original condition. If the item was purchased in error buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
PLEASE NOTE: We have recently been informed that many sellers have been reposting and reproducing our descriptions, photos, and our Knives -Straight Razors – with much lower quality materials and craftsmanship. Sana Cutlery is carrying on a family tradition of nearly 100 years, with techniques being passed down through generations. We can be imitated, but remember that we are industry leaders. We pride ourselves on our work, and are certain that our hand-forged Damascus Steel knives are one of a kind. Know what you’re buying
Customers must certify that he/she is legally over the age of 18 and solely responsible for all purchases and use of our knife. We will not be responsible for the purchase or misuse of this knife/knives or any of our products. Sana Cutlery is also not responsible for injuries, death, or criminal acts due to the misuse of our product.
Last Updated: 16 Nov 2017 16:31:44 PST home  |  about  |  terms  |  contact
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